You have tried hiring a full-time admin on the payroll, but it didn't work as it comes with its limitations like
A single In House Admin's knowledge is limited to the individuals. Salesforce is a constantly growing ecosystem and it's important to keep up to date with market trends to effectively use the tool
An In House Admin often lacks the expertise to navigate Salesforce and it features well enough. This leads to a drop in efficiency of the team and time lost on upskilling for the Admin.
Hiring costs in relation to the hunting and retaining of an in house admin can burn money and time.
This is an implicit cost you can easily have overlooked
Scaling your business poses a tricky challenge as you often have to go out and hire 2-3 admins which means you will have to repeat the hiring cycle and it's costs.